Frequently Asked Questions

Is WorldCon Tech Services LLC an internet service provider?

No. WorldCon Tech Services LLC is an independent authorized telecommunications reseller/sales agent. We help customers compare availability and place new-service orders with participating providers.

Do you provide technical support, billing support or outage assistance?

No. Our service is focused on new-service sales and availability checks. Existing customers should contact their current provider directly for billing, technical support, outages, cancellations, repairs, equipment returns or account access.

Which providers do you work with?

Our participating provider relationships include Optimum, Spectrum Business, Frontier, Brightspeed, EarthLink and Kinetic. Services vary by provider and market, and availability must be checked for the customer’s address. Spectrum Business options apply to eligible business customers.

How do I check whether service is available at my address?

Call our new-service sales team at +1 (844) 235-9639. We will use your service address to check current provider availability and eligible options.

Can I choose any plan from a participating provider?

No. Plans, speeds, channel lineups, promotions, equipment and pricing vary by provider, address and customer eligibility. We confirm current options before an order is placed.

Can I combine internet, TV and mobile services?

Where available, some providers offer single-service or multi-service combinations. The exact combination and terms depend on provider availability at your address.

Are prices or speeds guaranteed?

No. Provider pricing, promotions, taxes, fees, equipment charges, speeds and terms may change and vary by location. Final order details are confirmed before purchase.

Our Authorized Provider Relationships

WorldCon Tech Services LLC maintains authorized reseller/sales-agent relationships with participating providers shown below. Service availability and exact relationship terms vary by provider and market.

New Service Sales

Call to check availability.

+1 (844) 235-9639